OUR SOCIAL MEDIA MANAGEMENT SERVICES INCLUDE:

• Creating and designing your social media profiles (Facebook, Twitter, YouTube, LinkedIn, Pinterest and Instagram).
• Posting regularly to your social media profiles
• Responding to any comments, questions or complaints on your social media profiles
• Promotions (competitions, offers and new releases) on relevant social media profiles
• Advertising planning, spend management, analysis and reporting
• Social media analytics and reporting to give you an accurate breakdown of how many new likes/followers/customers you have, and an analysis on your stats to show you what has or has not been successful.

SET UP AND DESIGN

This involves setting up the social channel/s of your choice, by creating a page, designing the cover and profile pictures, so that it captivates and engages your audience and fits your brand.

CAMPAIGN PLANNING

Researching and strategising various promotions for your brand (competitions, giveaways etc) – which encourage new likes, followers, and general traffic to your website.

SCHEDULING

Planning and crafting every single post for all of your social channels, according to each of our campaign plans. This is the nuts and bolts – but well-planned equals well-executed which equals great results!

GRAPHIC DESIGN

Computer rendering and editing of any images, quotes or photos for use in social media campaigns, posts etc.

POSTING TO SOCIAL PLATFORMS

This involves the physical action of writing on social media channels, done ad-hoc, daily, or through scheduling.

SOCIAL MEDIA ADVERTISING

We will create, design and manage adverts for you either on a per campaign or weekly/monthly basis, on the social channels of your choice.

REPORTING AND ANALYSIS

A monthly report is compiled, with an accurate overview of how many new likes, followers, engagement etc, was achieved for your brand on social media. From this report, we are able to make informed decisions for your business going forward.

RESPONDING

We will respond to all customer queries, concerns or complaints, as speedily as possible, and in a professional manner. Anything technical will be checked by yourself beforehand.

Our Social Media Management services include both the initial setup of social media accounts and continuous account management.